Facemasks with HeiQ Viroblock Technology - POLAR BEARS
All orders of products in stock are dispatched by the next working day (excluding weekends and public holidays).
If you pre-ordering an item that is currently out of stock please Email Us
- UK Royal Mail Tracked: £3.50 3-5 working days
- UK Courier (DPD) ‘Next-Working-Day’ service: £7.50 – Order before 12pm (midday) from Monday–Friday for your order to arrive the next working day.
We cannot currently sell to Europe directly. Please find more details here for where to purchase our products in Europe
- Royal Mail £19.00 (allow 7-14 working days)
- Orders for delivery outside the UK are sent using the Royal Mail service. We can usually track your parcel until it reaches the destination sorting office, where it will be passed on to local mail carriers (depending on the country).
NB Flight bags are heavier and therefore have higher shipping rates. This is calculated at checkout.
Returns and Refunds
We are happy to offer a refund on any item returned to us in perfect condition and in its original packaging, within 30 days of receipt of order, with proof of purchase.
Please note we do not offer free returns. We only refund postage if the item is faulty or an incorrect item was sent to you.
Faulty items may be returned within a year of purchase. We would require a photo of the fault or the faulty item returned to us. This does not affect your statutory rights. To download a returns form and for more details please find both here
Please note that we cannot offer exchanges. If you wish to exchange your item for a different design or size, please return it using the method above and place a new order for the correct item.