FAQs

Product Queries

Are the covers waterproof?

Yes! All our covers are fully waterproof.

They have been tested by both a product testing company and by countless grateful parents and wheelchair users. You can use your BundleBean cover in all weathers and the user will stay dry beneath it.

The fleece-lined versions have an untreated polyester shell with a fleece inner. They have been ISO tested and are fully waterproof as a combination of fabrics.

The lightweight raincovers are a thinner, lighter polyester fabric back in a PU to make them 100% waterproof.

The Bean Extreme Wheelchair Cushion Liner is backed with industrial quality PVC waterproof, tear-resistant non-slip back. The Bean Extreme Blankets give a degree of waterproof protection due to being made of two layers of 280gsm fleece, although they are not tested to ISO standards and we would recommend a Wheelchair Cosy over the top for total protection

Are they warm?

Yes – the BundleBean fleece-lined products use a superior grade 350gsm fleece. Combined with the waterproof layer, they are also totally windproof. We do recommend additional layers for babies in the coldest weather.

The lightweight raincovers (for BabyWearing and Kids Wheelchairs) are not fleece-lined but provide total waterproof and windproof protection.

The Bean Extreme range is the ultimate solution to keep warm in your wheelchair:

The Bean Extreme Ultimate Wheelchair Blanket has a double layer of fleece, providing an extra layer of warmth and comfort, with a cosy integrated foot pouch.

The Bean Extreme Wheelchair Cushion Liner gives a soft padded comfort and warmth, with a 280gsm fleece top layer.

Have the products been safety tested?

Our range of products have been fully road tested by many busy parents, cosy kids and wheelchair users. But before we let any of them loose on it, we went through rigorous testing:

All our products are tested to the EU standard for Toys and Childcare Articles EN71 Part 1, 2 and 3. (This included passing the EN71 part 2 flammability test).

The Go, BabyWearing and Wheelchair Cosies have been tested for waterproofness, fastness to washing, saliva and urine.

Furthermore, all our products are made using textiles that bear the OEKO TEX approved standard – produced without any harmful chemicals.

Can they be put in a washing machine?

Yes, our covers can be washed in a washing machine up to 40 degrees. Do NOT tumble dry.

The Organiser Bag can be sponge cleaned.

Dimension, Age Range and Product Details

More details can be found on each product page

 

PRODUCT DIMENSIONS AGES SEASON
 GO Multi use footmuff 90cm long, 60cm wide 0-4 years (pram cover), 0-9months (front sling cover) All seasons
BabyWearing cover fleece lined 100cm long, 80cm wide 0-4 years All seasons
Babywearing raincover 100cm long, 80cm wide 0-4 years Spring/Autumn
Kids Wheelchair Cosy 100cm long, 80cm wide 3-11 years All seasons
Adult Wheelchair Cosy 140cm long, 90cm wide 11 years - adult All seaons
Bean Extreme Cushion liner *

145cm long, 41cm wide

 

Adult size Spring, Autumn, Winter
Bean Extreme Ultimate blanket * 140cm long, 93 cm wide Adult size Spring, Autumn, Winter
Adult Wheelchair Poncho Wrist to wrist 135cm, Chin to hem (front) 82cm, Back of neck to hem (back) 61cm 11 years + up           Rainy days
Kids Wheelchair Poncho Wrist to wrist 113cm, Chin to hem (front) 68cm, Back of neck to hem (back) 52cm    2-11 years Rainy days
Toddler poncho Wrist to wrist 90cm, Chin to hem (front and back the same) 52cm 2-4 years Rainy days

*Designed to be perfect fit for standard 18” wide wheelchair seats

Which baby cover do I buy?

The BundleBean GO Multi-use footmuff

  • 90cm long and 60cm wide

  • Suitable as a pram cover 0-4 years

  • Suitable as a front sling cover 0-9 months

  • Waterproof and warm (fleece-lined)

  • It has NO hood

  • It can open out completely flat (so can be used as a play/picnic/changing mat)

  • Suitable for buggies / rear facing car seats / bike seats / front-style baby carriers

  • Our smallest cover

  • Extends as your baby grows

  • Comes in a stuff-sac for compact storage

The BabyWearing fleece-lined cover

  • 100cm long and 80cm wide

  • Suitable as a pram cover 0- 4 years

  • Suitable as a font sling/back carrier/rucksack cover 0- 4years (so if carrying over 9 months, this is the cover for you)

  • Waterproof and warm (fleece-lined)

  • Has a detachable hood

  • Front pouch pocket to keep hands warm

  • Wider cover (80cm) so suitable for some double buggies

  • Comes in stuff-sac for compact storage

The BabyWearing light-weight raincover:

  • As BabyWearing above but has NO fleece.

  • Thin light-weight fabric, protects against wind and rain

  • Good for wet, summer months

Which wheelchair cover do I buy?

Kids fleece-lined Wheelchair Cosy:

  • 100cm long and 80cm wide

  • Suitable for ages 2 – 10 years

  • Fleece-lined for warmth and totally waterproof

  • Front pouch pocket to keep hands warm

  • Comes in stuff-sac for storage

  • Universal fit for special needs buggies and wheelchairs

Kids light-weight Wheelchair Raincover:

  • As Kids Wheelchair Cosy above but has NO fleece.

  • Thin light-weight fabric, protects against wind and rain

  • Good for wet, summer months

 

Adult fleece-lined Wheelchair Cosy:

  • 140cm long and 90cm wide

  • Suitable for 11+ years

  • Fleece-lined for warmth and totally waterproof

  • Front pouch pocket to keep hands warm

  • Comes in stuff-sac for storage

  • Universal fit for Adult manual wheelchairs and electric power chairs

 

Which Wheelchair Flight & Storage bag do I buy?

 For Manual Wheelchairs

Size 01

height 70cm x length 75cm x depth 30cm

Check folded dimensions

Size 02

height 75cm x length 90cm x depth 30cm

Check folded dimensions

For Special Needs Buggies

Size 03

length117cm x 23cm x 27cm

perfect for the Maclaren Major Elite

Size 04

length 119cm x 23cm x 30cm

 

perfect for the Excel Elise


Returns & Exchange

How do I return my product?

We are happy to offer a refund on any item returned to us in perfect condition and in its original packaging, within 30 days of receipt of order with proof of purchase.

Please note we do not offer free returns. We only refund postage if the item is faulty or an incorrect item was sent to you.

Refunds will be credited using the original method of payment.

To return an item, please download the RETURNS FORM, and enclose the form with your package. The returns address is on the form.

Please note that when sending a return, the parcel is your responsibility until it reaches us. Always retain proof of postage.

For advice on refunds and returns please email us at: customerservice@bundlebean.com

Further details can be found here

Do you do exchanges?

We cannot offer exchanges. If you wish to exchange your item for a different design or size, please return it using our returns form (see returns) and then place a new order for the correct item.

For advice on refunds and returns please email us at: customerservice@bundlebean.com

What is your faults policy?

Faulty items may be returned within a year of purchase, with proof of purchase and proof of the fault. We would require a photo of the fault or the faulty item returned to us.

Refunds will be credited using the original method of payment or a free replacement can be sent.

For advice on faults please email us at: customerservice@bundlebean.com


Delivery

What are the postage costs and delivery times?

Full details can be found here

UK Royal Mail Standard Tracked           £3.50                Usually delivered within 3-5 working days

UK “Next Working Day” service             £7.50                (Order before 12pm midday Monday-Friday for your order 

to arrive the next working day)*                                           

International/Rest of World (Royal Mail)  £19                  7-14 days (may be more for heavy orders – it will be calculated at checkout)

 

EU We cannot currently ship to EU countries

We do not offer weekend dispatches on a Saturday or Sunday, or on public holidays.

*Please note, any orders placed after 12pm (midday) on a Friday or over the weekend by “Next Working Day” delivery, will not be dispatched until Monday.

 

International Delivery:

Orders for delivery outside the UK are sent using the Royal Mail service and usually arrive within 7-14 working days. We can usually track your parcel unit it reaches the destination sorting office, where it will be passed on to local mail carriers. (depending on the country).

Please note that deliveries can take a lot longer at the moment due to disruption being caused by Covid-19 and Brexit. Please only continue to order if you are happy to allow extra time for your package to arrive.

Can I track my order?

Yes, please click the little purple Help button bottom right of your screen and select Track Order

How do I contact Customer Services?

The quickest way is to click Chat with us! - orange button bottom rightt of the screen. 

Alternatively by email or please call us on: +442037957225

Can you tell me if you are getting an item back in stock?

Yes, go to the product listing and request notification. This is the quickest way to be notifed when items are back in stock. 

Can I have items sent to someone as a gift?

Yes, of course! Our products make fabulous gifts! Please state that the item is a gift in the Notes box at checkout so we don’t send them the invoice

Do you deliver to my country?

Please find full details about this here


Other Resources

Sling Libraries

We love Sling Libraries and have a special scheme just for you!

Check it out here

Other resources

Delivery and Returns: including details about how to return your order or request a refund

Contact us: full contact details for all of us at Team Bean

 

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