FAQs

Are the covers waterproof?

Yes! All our covers are fully waterproof. 

They have been tested by both a product testing company and by countless grateful parents and wheelchair users. You can use your BundleBean cover in all weathers and the user will stay dry beneath it. 

The fleece-lined versions have an untreated polyester shell with a fleece inner. They have been ISO tested and are fully waterproof as a combination of fabrics. 

The lightweight raincovers are a thinner, lighter polyester fabric back in a PU to make them 100% waterproof. 

The Bean Extreme Wheelchair Cushion Liner is backed with industrial quality PVC waterproof, tear-resistant non-slip back.

Are they warm?

Yes! 

The BundleBean fleece-lined products use a superior grade 350gsm fleece. Combined with the waterproof layer, they are also totally windproof. We do recommend additional layers for babies in the coldest weather. 

The lightweight raincovers (for BabyWearing and Kids Wheelchairs) are not fleece-lined but provide total waterproof and windproof protection.

The Bean Extreme range is the ultimate solution to keep warm in your wheelchair:

The Bean Extreme Ultimate Wheelchair Blanket has a double layer of fleece, providing an extra layer of warmth and comfort, with a cosy integrated foot pouch.

The Bean Extreme Wheelchair Cushion Liner gives a soft padded comfort and warmth, with a 280gsm fleece top layer.

Have the products been safety tested?

Our range of products have been fully road tested by many busy parents, cosy kids and wheelchair users. But before we let any of them loose on it, we went through rigorous testing:

All our products are tested to the EU standard for Toys and Childcare Articles EN71 Part 1, 2 and 3. (This included passing the EN71 part 2 flammability test).

The Go, BabyWearing and Wheelchair Cosies have been tested for waterproofness, fastness to washing, saliva and urine.

Furthermore, all our products are made using textiles that bear the OEKO TEX approved standard – produced without any harmful chemicals.

Can they be put in a washing machine?

Yes, our covers can be washed in a washing machine up to 40 degrees. Do NOT tumble dry.

The Organiser Bag can be sponge cleaned. 

What are the Dimensions / Recommended Ages / Which Size Should I Buy?:

GO 5 in1 multi-purpose:

90cm long, 60cm wide 0-4 years (pram cover), 0-9months (front sling cover)

BabyWearing covers:

100cm long, 80cm wide 0-4 years

Kids Wheelchair Cosy:

100cm long, 80cm wide 2-10 years

Adult Wheelchair Cosy:

140cm long, 90cm wide 11 years+up

Bean Extreme Cushion liner:

145cm long, 41cm wide. Adult size. (see photos for detailed dimensions). Designed to be perfect fit for standard 18” wide wheelchair seats

Bean Extreme Ultimate blanket:

140cm long, 93 cm wide. Adult size.

Adult Wheelchair Poncho: 11 years + up

Wrist to wrist 135cm, Chin to hem (front) 82cm, Back of neck to hem (back) 61cm  

Kids Wheelchair Poncho: 2-11 years

Wrist to wrist 113cm, Chin to hem (front) 68cm, Back of neck to hem (back) 52cm              

Toddler poncho: 2-4 years

Wrist to wrist 90cm, Chin to hem (front and back the same) 52cm   2-4 years

Which baby cover do I buy?

The BundleBean GO 5-in-1 multipurpose cover: - 

  • 90cm long and 60cm wide
  • Suitable as a pram cover 0-4 years
  • Suitable as a front sling cover 0-9 months
  • Waterproof and warm (fleece-lined)
  • It has NO hood
  • It can open out completely flat (so can be used as a play/picnic/changing mat)
  • Suitable for buggies / rear facing car seats / bike seats / front-style baby carriers
  • Our smallest cover
  • Extends as your baby grows
  • Comes in a stuff-sac for compact storage

The BabyWearing fleece-lined cover: - 

  • 100cm long and 80cm wide
  • Suitable as a pram cover 0- 4 years
  • Suitable as a font sling/back carrier/rucksack cover 0- 4years (so if carrying over 9 months, this is the cover for you)
  • Waterproof and warm (fleece-lined)
  • Has a detachable hood
  • Front pouch pocket to keep hands warm
  • Wider cover (80cm) so suitable for some double buggies
  • Comes in stuff-sac for compact storage

The BabyWearing light-weight raincover: -

  • As BabyWearing above but has NO fleece
  • Thin light-weight fabric, protects against wind and rain
  • Good for wet, summer months

Which wheelchair cover do I buy?

Kids fleece-lined Wheelchair Cosy:

  • 100cm long and 80cm wide
  • Suitable for ages 2 – 10 years
  • Fleece-lined for warmth and totally waterproof
  • Front pouch pocket to keep hands warm
  • Comes in stuff-sac for storage
  • Universal fit for special needs buggies and wheelchairs

Kids light-weight Wheelchair Raincover: -

  • As Kids Wheelchair Cosy above but has NO fleece.
  • Thin light-weight fabric, protects against wind and rain
  • Good for wet, summer months

Adult fleece-lined Wheelchair Cosy:

  • 140cm long and 90cm wide
  • Suitable for 11+ years
  • Fleece-lined for warmth and totally waterproof
  • Front pouch pocket to keep hands warm
  • Comes in stuff-sac for storage
  • Universal fit for Adult manual wheelchairs and electric power chairs

Which Wheelchair Flight & Storage bag do I buy?

Wheelchair Flight & Storage Bags:

Size 01 (BAG01) Manual wheelchairs height 70cm x length 75cm x depth 30cm

Size 02 (BAG02) Manual wheelchairs height 75cm x length 90cm x depth 30cm

Size 05 (BAG05) Manual wheelchairs height 80cm x length 90cm x depth 40cm

Special Needs Buggy Flight & Storage Bags:

Size 03 – perfect for the Maclaren Major Elite – 117cm x 23cm x 27cm

Size 04  - perfect for the Excel Elise – 119cm x 23cm x 30cm

How do I return my product?: 

We are happy to offer a refund on any item returned to us in perfect condition and in its original packaging, within 30 days of receipt of order with proof of purchase. 

Please note we do not offer free returns. We only refund postage if the item is faulty or an incorrect item was sent to you.

Refunds will be credited using the original method of payment. 

To return an item, please download the RETURNS FORM, and enclose the form with your package. The returns address is on the form.

Please note that when sending a return, the parcel is your responsibility until it reaches us. Always retain proof of postage.

For advice on refunds and returns please email us at: customerservice@bundlebean.com

Do you do exchanges?:

We cannot offer exchanges. If you wish to exchange your item for a different design or size, please return it using our returns form (see returns) and then place a new order for the correct item.

For advice on refunds and returns please email us at: customerservice@bundlebean.com

What is your faults policy?:

Faulty items may be returned within a year of purchase, with proof of purchase and proof of the fault. We would require a photo of the fault or the faulty item returned to us. 

Refunds will be credited using the original method of payment or a free replacement can be sent. 

For advice on faults please email us at: customerservice@bundlebean.com

What are the postage costs and delivery times?:

Shipping is calculated at the checkout, based on the weight of your order and shipping address

UK Royal Mail Usually delivered within 3-5 working days

UK “Next Working Day” service Order before 12pm midday Monday-Friday for your order  to arrive the next working day

International/Rest of World  5-14 days depending on the destination country

We dispatch every working weekday.

*Please note, any orders placed after 12 noon on a Friday or over the weekend by “Next Working Day” delivery, will be dispatched on the next working weekday (usually a Monday).

International Delivery: Orders for delivery outside the UK are normally sent using the Royal Mail service (except for large orders requiring a different courier) and usually arrive within 7-14 working days. We can usually track your parcel unit it reaches the destination sorting office, where it will be passed on to local mail carriers. (depending on the country).

Please note that delivery to most international countries delivery is "Duty Unpaid" which means that you will be contacted by the courier to for you to arrange payment of taxes and fees before the shipment is released to you for final delivery.

 

Can I track my order?

Yes, please click the orange 'Chat with Us' button bottom left of your screen and select Track Order 

How do I contact Customer Services?

The quickest way is by email customerservice@bundlebean.com

Can you tell me if you are getting an item back in stock?

Navigate to the product you wish to purchase and click the orange button “Notify Me When Available”.  You will be automatically notified when an item comes back into stock. 

Can I have items sent to someone as a gift?

Yes, of course! Our products make fabulous gifts! Please state that the item is a gift in the Notes box at checkout so we don’t send them the invoice

Sling Libraries

We love Sling Libraries and have a special scheme just for you! More information can be found here

Other resources

Delivery and Returns: including details about how to return your order or request a refund

Contact us: full contact details for all of us at Team Bean

 

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